IT Service Desk Administrator 

About the Company
If you’re looking to work with a team that supports innovation and growth on a global scale, this could be the perfect fit!

About the Position

• 4 days a week onsite in the heart of Dublin City Centre.
• Permanent role with a €40K base salary.

Key Responsibilities

• Provide top-notch 1st line technical support across software, devices, networks, and AV systems.
• Troubleshoot and solve technical issues, ensuring efficient and timely resolutions.
• Manage and support Multi-Function Devices, Audio/Video units, and track IT assets.
• Enhance service desk efficiency by identifying recurring issues and refining processes.
• Assist with hardware procurement, deployment, and configuration.
• Engage with end users, share IT knowledge, and support virtual and in-person meetings.

Experience/Requirements

• Strong initiative, problem-solving skills, and the ability to prioritize under pressure.
• Solid Microsoft Windows background and familiarity with Office 365, MS Teams, and more.
• Excellent communication and interpersonal skills to work effectively within a busy IT team.

Remuneration Package

• Permanent role with a €40K base salary.

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