HR OPERATIONS MANAGER

About the Position

Key Responsibilities

• Manage the day-to-day activities of all HR operational activity across the firm, providing strong, visible leadership to direct team members.
• Ensure the HR operations function continues to deliver high and consistent standards of service, whilst compliant with relevant employment legislation.
• Provide support and advice on a wide range of complex and specialist people, payroll and benefit issues.
• Continuously review the effectiveness of key operating procedures within the HR operational sphere, implementing change to improve service delivery and drive efficiencies.
• Oversee the performance management process at the firm, working to continuously improve processes and increase engagement.
• Provide input into organisational policies and procedures, as appropriate and ensure that they are reviewed on a regular basis.
• Manage the monthly payroll cycle (with internal firm support), liaising with the firm's dedicated outsourced provider, anticipating any issues ahead of agreed pay dates.
• Maintain up-to-date employee records in the HR system, ensuring adherence to all applicable privacy and data protection regulations.
• Explore technology solutions to optimise workflow and enhance the successful working of the HR operations model.
• Collaborate with other departments to create an integrated approach to HR operations.
• Manage and develop the firm's HR Advisor and HR Assistant, defining clear roles and responsibilities and consider future development opportunities.

Experience/Requirements

• 3rd level qualification in Human Resource Management or Business
• At least five years' HR Operations management experience, managing a team with proven strong leadership skills.
• An experienced HR professional with a focus on process improvement and service excellence.
• Experience working in a professional services organisation is an advantage.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong communicator, problem solver and project manager.
• Experience working with HR systems – a working knowledge of People XD is advantageous.
• Ability to inspire, motivate, and develop high-performing teams.
• You have change management experience to lead and drive transformation initiatives.
• Experience operating with agility in a fast-paced environment and can work with cross-functional stakeholders to embed a culture of risk awareness.
• Work under pressure and to strict deadlines, while maintaining a clear focus on quality and efficiency.

Remuneration Package

Contact