Network and Security Cloud Analyst

About the Company

About the Position

Key Responsibilities

• Review, implement, configure, and manage complex Network Infrastructure.
• Manage vendor relationships, performance, and budgets.
• Prioritise and schedule infrastructure workload for both BAU operations and project delivery, adhering to best practices in release management, configuration, asset management, and change management.
• Manage the sequencing and interdependencies of IT Security and Network Operations initiatives.
• Ensure IT service availability and stability, meeting monthly and annual KPIs.
• Support technical and security standards, including Active Directory, email/file management, and network/internet security.
• Log and monitor security events, patching, backups, and respond to potential attacks.
• Lead the controlled addition, modification, or removal of IT Infrastructure assets.
• Continuously improve infrastructure services to meet business demands.
• Plan resource and capacity requirements for ongoing operational activities, ensuring that transitioning solutions are fit for future support.
• Manage daily security operations, including firewalls, virus protection, IDS/IPS, incident management, web sense, and Load Balancer management.
• Collaborate with Cyber Security, Architecture, and Build & Delivery teams to ensure secure IT systems, solutions, and data.
• Maintain up-to-date infrastructure support documentation.
• Review new network service changes, ensuring they meet acceptance and quality assurance criteria.
• Provide out-of-hours support as part of the Standby Rota and assist with out-of-hours work as needed.

Experience/Requirements

• In-depth knowledge of Cisco IT network infrastructure.
• CCNP certification is highly desirable.
• Experience with Cisco Nexus switches and ACI is advantageous.
• Familiarity with Routing Technologies such as OSPF and Multicast Routing is beneficial.
• Experience in managing teams, with strong leadership, change management, and conflict resolution skills.
• Ability to develop and maintain effective relationships with internal and external stakeholders.
• Proven ability to handle complex issues proactively and communicate effectively.
• Highly motivated and able to meet professional standards while delivering results within a team.
• Strong analytical skills with the ability to identify problems, propose solutions, and implement improvements.
• Adaptability to shift focus in line with business strategies.
• Proactively seek improvement opportunities and apply new knowledge and skills gained on the job.

Remuneration Package

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