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Lead and facilitate discovery sessions and workshops with senior stakeholders to analyze business processes, identify inefficiencies, and drive alignment with the organization's target operating model.
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Navigate complex business structures, proactively address challenges, and work autonomously to deliver results.
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Build and maintain strong business relationships, effectively managing expectations across teams.
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Balance business requirements with overall product strategy to ensure strategic alignment.
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Gather, analyze, and document business and functional requirements with a high level of accuracy.
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Develop a deep understanding of existing systems and applications to support future solutions.
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Provide high-level effort estimates to support program planning and decision-making.
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Act as a key liaison between business stakeholders and delivery teams, ensuring clear communication and alignment.
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Adhere to Agile methodologies, including SCRUM processes, to drive successful project execution.
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Coordinate with business users, developers, and testers to facilitate application testing and evaluation.
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Proven experience as a Business Analyst or Product Owner with a focus on requirements gathering, process analysis, and driving efficiencies in large-scale implementations.
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Hands-on experience working in large delivery programs.
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Self-starter with strong intellectual curiosity and the ability to take initiative.
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Ability to work independently while fostering collaboration and maintaining strong team relationships.
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Exceptional time management skills, with the ability to prioritize competing demands effectively.
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Strong data analysis and problem-solving skills.
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Excellent verbal and written communication skills.
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Experience engaging and collaborating with senior stakeholders, including executive leadership.
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Experience working remotely with distributed teams and multiple vendor partners.
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Ability to estimate effort and contribute to project planning.
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Experience in application support and training.
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Degree-level education in Information Technology, Business, or a related field.